| Order Policies |
Shipping and
handling charges are based on the subtotal of your order:
- For subtotals $99.50 and under add $9.95 S&H
- For subtotals $99.51- $250.00 add 10% S&H
- For subtotals over $250.00 S&H is FREE
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Shipping charges will be calculated
on an individual basis for international orders and those to Alaska,
Hawaii, and U.S. territories. Online orders will be processed initially
with no shipping charges added and the customer will be contacted
with the actual amount prior to shipment.
Express delivery is available for an additional charge. Please
contact a customer service representative at 1-800-913-8555
for more information. |
| Delivery |
| Your order will be processed and shipped
from our Tucson, AZ warehouse within 7 business days of receipt of
your order. Delivery times vary based on carrier and geographic location.
Expedited orders received after 10:00 am (Arizona time) will be processed
the following business day. |
| Delayed Billing and Shipping |
| Delayed billing and shipping is available
for orders placed during the summer months. If your school's receiving
and/or accounting office will be closed during this time, please contact
CRIZMAC to arrange for convenient shipping and billing dates. Customers
will be responsible for additional freight if orders are undeliverable
during summer months. |
| Our Guarantee |
| All products carry a 30-day guarantee.
If you are dissatisfied with any product, please contact a customer
service representative within 10 days of receipt of your order for
a return authorization. Returns must be received in salable condition.
No refunds will be given after 30 days. If you receive any items that
been damaged in transit, please save all packing materials
and contact a customer service representative immediately so that
the problem can be remedied. |
| Terms |
| Our payment terms on Purchase Orders are
Net 30 days from invoice date. |
| Previews |
| Most products marked with the CRIZMAC symbol
are available for preview. For information about how to obtain preview
copies of the CRIZMAC curriculum programs please contact our customer
service representative at 1-800-913-8555 or email
us at customerservice@crizmac.com. |
| Customer Service |
|
If you have any questions or comments
about our products, please contact us at 1-800-913-8555
or 1-520-323-8555 or email us at customerservice@crizmac.com.
When you are in Tucson, Arizona, please visit our Marketplace at
1642 North Alvernon Way. Local telephone is (520) 323-8555.
Prices, shipping and handling charges are subject to change without
notice. |
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